problems with bring a trailer auctions

It's called Bring A Trailer ( BaT) and many of us spend too much time looking at it on a daily basis. 201 reviews of Bring a Trailer "BaT is the best! It looks terrific, and it is in excellent condition. Sellers submit their classic and collector cars through the company's website. Autos EBay Craigslist Facebook Auction. They dictate all aspects of sell, they set the reserve price and most importantly they do not know what they are talking about, in my case Mr ** set the reserve price Soo low, and when I informed him I will not go below my minimum and will not let my car go below my min price which is lower than similar car that they are listing guess what happened he never responded back. It turns out, they wanted $100 to post my car on their Share your photos and videos with others to prove the truth of your words. I have uploaded JPGs of just a few of the users I spoke about above. Yet, on the site right now, with a . Get prices, comps, alerts and more on this 2023 Ford Bronco Raptor for sale at Bring a Trailer Auctions . They are unprofessional and difficult to deal with. Bring a Trailer does not provide financing for vehicles since all transactions are direct between buyers and sellers. Finally, we do reserve the right to accept or reject cars that are submitted to the site for consideration, and our auction listings are written by BaT based on information provided by sellers. I have been charged $1250. See details. So they need to make this right. On Bring a Trailer the buyer and seller are committed to selling if the reserve is met and to buying if they are the high bidder and the reserve is met. Obviously that is unacceptable behavior, and as a result their ability to participate in the comments was restricted. The response was the same $18,500 reserve. Listed by 8102rich. Sign up to receive our free weekly newsletter. I have researched this situation on our end, and have been informed by our shipping team that there is an open investigation happening with Progressive, the transporters insurance. Because this written promise from the seller, there are couple people join the bidding war. It is removed by STAFF OF BAT. So I begin reading consumer reviews with the BBB and elsewhere and they have overwhelmingly bad reviews and horror stories from people who have either used or tried to use their service. Don't get me wrong, I like the vehicle but not for the price it sold at with all the undisclosed issues. I was professional in my response and explained why it was worth more. (opinions to this review) Auction fee for a car that cannot be imported. Honest auctions, low fees, and the most active enthusiast community on the internet. I would never again join your organization no matter what you do. Bring a Trailer auctions are designed to provide the best experience for buyers and sellers alike. Note that complaint text that is displayed might not represent all complaints filed with BBB. What Is PrivateAuto? (opinions to this review) Misleading Information. It's all about the commission they pull from the buyers credit card at the time of the bid, they don't care after that nor will they ban the buyer from it happening again. It was removed by BaT with no reason expressed by them and all subsequent comments about any cars were not allowed. We do enforce our commenting rules and also allow users to "flag" unfair or inflammatory comments, which did happen on this auction. Cars have thousands of components, and things can fail without warning. I was only pointing out my observations. BBB Business Profiles may not be reproduced for sales or promotional purposes. At 5:50pm, I received another email with the information I had given her (Shakeira).At 7pm, I tried to call the shipping company and there was no answer. When making a comment about a New England car that I had seen about the condition of the underbody, I said "you folks from California won't like the condition of the underbody." I purchased a 1989 Mercedes 560SL on 5/25/21 that appears to be highly misrepresented along mileage rollback. Keen to clear up that mys. He has sold nearly 600 vehicles on the auction site for a total of $25.2 million. Car and Driver. If the previous comment is false, why would I praise some vehicles on your site. If you are having problems uploading photos in your submission, try starting with 5-10 photos that show the overall condition of the vehicle. ConsumerAffairs.com only has 1 and 2-star ratings no 3, 4, or 5-star ratings. The site currently averages more than 450 lots a week and accepts an astonishing array of consignments, from six-figure Japanese supercars to four-figure Firebirds. on 4/7/2020 same bidder started an auction w near identical truck at $3333 By the way BAT, what percent of vehicles sold are dealer? Feb 27, 2023 Ends Today. Also no questions or previous bids from the $25000 bidder. This car is nothing like what it was described on their on line auction. IT is CENSORSHIP. The daily lineup, hand-honed by Howard Swig, head of auctions, and his team, never fails to find the delicate balance between variety, rarity and nostalgia. My bid was $25000. Now that this user has comments flagged by other community members, his future comments require manual approval by BaT staff until we can be sure that further violations will not occur. Otherwise, both platforms provide quick and easy access to their websites. If your auction winner won't pay, that one's on you to solve. 379K followers. I have been banned for almost 1 year because I asked the HARD questions of sellers, NEVER had I once asked anything with malace. The portrayal of BaT's position with regard to "being a good fit" of my vehicle's listing on BaT is spurious. No voicemail. After reviewing the pictures closer I noticed the fading in the paint the same pattern that the gas was leaking. Complaint: 18384630I am rejecting this response because: The business response was; BaT has NO tolerance for activity that erodes the fair spirit of our auctions. There are 20 year olds selling your MILLION dollar Mercedes. Potential customers of BAT should be aware that this policy could impact the value received for their vehicle, which it certainly did in my situation. Customer Reviews are not used in the calculation of BBB Rating. I actually had a high opinion of the site prior to thisnot now. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. BringATrailer.com- Barrett Jackson for suckers. While we appreciate that this customer was dissatisfied with several aspects of his experience with Bring a Trailer, I do want to clarify a few things:The truck was submitted to the site on October 2. Now I could understand if my listing was sub-par or I was sketchy on the information but I wasn't I had almost 50 pictures of the car and all of the thousands of dollars in new parts that's coming with it. With the auction slated . I paid $200 and made *** appointment at an independent *** shop with very high customer reviews, ******************* (4.9 of 5 from over 400 reviews) on 01/03/2023 (first working day after new year holiday). Bring a Trailer. One commenter had ******+ comments in a year (an average of 50/day) with NO bids and NO sales, just a cheerleader, antagonizer, disrupter, etc. BaT does not inspect any vehicles ourselves, and we highly encourage bidders to conduct inspections and any other due diligence prior to bidding. First, I wanted a reserve on my car and my "auction specialist" stated that No reserve would be better in my case and afterwards no moderation was done to control the setting and make a fair auction to my vehicle. He didnt understand anything I said. Totally disgusted with their policy. This profile has not been claimed by the company. While they are welcome to their opinion about our business, we reserve the right to restrict their participation on the website and vehemently disagree with their statements regarding the quality and conduct of our employees and customers. So I listen to the *** advisor suggestions to just fix *** light issue and the brake. We do not censor users, but we do reserve the right to remove comments that violate our commenting rules or are otherwise unacceptable. This Datsun 2000 roadster is a zippy little open car that combines the best elements of open British sports cars with a gutsy 2.0-liter engine and Japanese build quality. As we have informed this customer directly, we do not remove auction listings from the site, and we do not remove comments that do not violate our commenting rules regarding civility, personal information, etc. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. But the seller refused to fix the brake problem. If you want to buy a ridiculously priced car without ever getting to see it, this is the place to go. Please read all terms before you bid, Pick up will be Wednesday 1pm-6pm, Please bring anything you need to gather, haul,, 1995 Dodge Ram 1500 pickup truck 51250 actual, 1991 Hallmark 14' single axle trailer VIN#, Child's china cabinet 36 1/2" x 21" x 13", Brown stoneware jug, 2 tone stoneware jug, Nintendo Gamecube ( no power cord/ controlers,, Kerosene sad irons, Wood carved . Eventually the truck will have to be delivered. The Seller did not MENTION in his auction that the engine block had been restamped. Again, by the comments in this section, THEY NEVER DO ANYTHING WRONG. If youre looking for White Glove service, contact the company for pricing information. . This process typically takes a few weeks from submission to auction. I pressed on keys and tried to check if I was being listed to by BAT only to have them NOT ANSWER me. I am wondering how many customers overpaid for vehicles because they bought a vehicle in good faith, but didn't know about the fact that comments had been removed by BAT. !1997 F350 XLT 4x4 Crew Cab (4 door) 7.3 Liter V-8 Diesel Powerstroke, Automatic with overdrive, Dana 60 front axle, Weld Racing Wheels and Toyo Open Country Radials (tires and wheels cost $4500) only 66,000 original miles Located in Seattle Washington 98188 1 mile from Seatac AirportI . Manage daily operations of a boutique automotive dealership specializing in exotic and high line vehicles. It is so plain to see it is ridiculous. I contracted with Bring a Trailer, and not their third party. I won an auction for **** *** ****** car at Bring a Trailer (****************************************************************) 12/28/2022. BAT and C&B curate their listings. Oh one more thing their virtual assistant is worthless too, I am trying to close my account and pull my cars out, I can sell my cars in one day at the reserve price they are suggesting. Sincerely, *************************. FOR SALE. They are consumate at NOTHING. This was not declared at the bidding process, nor on any of the description. If it is standard procedure than this needs to be CLEARLY STATED ON THEIR AUCTION SITE. but I was out bid at $25250 by Roger. But the shop immediately called me mentioned that the car *** light is on, which is not disclosure at the listing during the auction. Auctions typically run for 7 days. Bring A Trailer Media - Auction fee for a car that cannot be imported. Bat charged 5% of the sale price and have kept the bidder fee and no one does anything about? Then the undercarriage was painted. At the last minute, several people showed up on the comment section and started to denigrate my vehicle acting as experts and from that point on nobody else bidded on the car. No, Bring a Trailer does not have an app. Bring a Trailer auctions are the best way to buy and sell classic, collector, and enthusiast vehicles As the buyer, I paid $1875 to ***. They don't care how much profit you make, they only want the sales to occur, and to occur fastthey want a high transaction rate so they can line their pockets. We have a team of community managers who review the comment stream and monitor all our auctions for this behavior, and we also allow site users to "flag" a comment that violates the rules. I recently sold my 1972 Vintage Datsun 510 on a BaT auction for $36,510. I'm surprised that this lack of disclosure hasn't been an issue for BaT to date, but it probably will be in the future. FROM BAT October 24th: I have reviewed your listing's comment section and although some comments are more critical than others, none of the comments outright go against our commenting rules. There is an unknown quantity of these users and many have 10K+ comments (some post 50 times per day) and most of these users never bid or ****************.Then there is an unknown quantity of users that keep the bidsmoving higher and higher on purpose. We're sorry to see you go and hope that in the future you can rejoin us. I am merely laying the ground work. But if Bring a Trailer wont contact me, I have little option. You can list any car for sale on eBay. Read full review of Bring A Trailer Media and 1 comment. It's in the name! Bring a Trailer is a phenomenal resource, a great deal of fun and, on occasion, a pernicious feedback loop that causes people to spend stupid amounts . Thank you, you have successfully subscribed to our newsletter! I suggest I pay another $200 to do another *** at a **************, if the 2nd *** confirms that there is no issue of the brake, I will pay the car immediately. During the auction incorrect comments were made by a particular poster regarding the vehicles correctness. BaT History (1 entry) This Listing. Its auction specialists create listings with materials provided by sellers, and many features focus on transparency. I could not understand them, they never contact me back. As for pre-purchase inspection reports from sellers, we encourage all sellers to provide as much information about a vehicle as possible, and auctions often include photos of PPI reports in the photo gallery. I.E. Naturally, such returns attract would-be sellers to the . Also, the fees are reportedly lower than on other car auction sites. Hint: I'm embarrassed for them. Also the paint work is defective and it is bubbling and start to left off. It's funny how many of the commenters have never bid on an auction.On November 29 at 1:15pm, I received a phone call from an unknown number. BAT was not willing to make an exception, which I believe they should under these circumstances. PrivateAuto is an end-to-end platform for individuals to buy and sell vehicles of all types. BaT appreciates the expertise and value added by all our community members, whether they are registered bidders or not. I said that was unacceptable. They allow and encourage shill bidding and flag anyone who calls them out. It's like the people on the phones at a physical auction. **** charged $99.November 15: Auction went live (why did it take so long? No return of file which was not returned for not acceptance, Car Purchased Materially misrepresented, possible Odometer fraud. I was out bidded a lot of times, but I increase my bid a lot and won the auction.I contact seller immediately after the auction end. Hemmings clearly believes their brand name has . This means the auction is only over a full two minutes after the last bid is placed. Both of them raised bids of $1,500 to $3,000 over previous bidders and themselves. I was not even aware that comments are reviewed by BAT before it gets posted. 21 December 2020. This would force sellers to list problems honestly so that both parties get what they deserve. When I received the vehicle I looked the vehicle over and found that the vehicle had many paint flaws even though it was represented as untouched. The buyers duke it out amongst themselves. Easy process and great people. Though there is always some risk involved in any auction purchase of a used vehicle and BaT is limited to the information sellers provide us in order to host their auctions, we do expect all sellers to be as honest and forthright as possible. I asked to see paperwork. We wondered, however, if these high prices extend beyond the well-publicized breakout sales. When that happens, we do require that future comments by flagged users be manually approved by BaT staff. Well guide you through the process. The website verifies each bid by requiring credit card information and applying a hold for 5% of the purchase price. The seller paid $370 fixed the *** on issue. Unsubscribe easily. Rob Siegel. Poor Quality Vehicle. *** Worst experience I've ever had selling a vehicle. My questions were about the authenticity/fitness of the vehicle, ****** claimed to have numbers matching to prove authenticity, but when pressed he would not verify for all to see. Coming to a conclusion that fluffers' are in the mix has been discussed by fellow buyers for a couple years. No BaT representative acted on my behalf or moderate the comments. I would like this resolved immediately. Unsubscribe at any time. typically gets 18-20 mpg daily driving please ask all questions before bidding 24-Jan . But the investor was concerned that once he owned the vehicle and then went to sale it that the negative comments could influence potential buyers offers. Well, upon delivery, the bike would not only not start, but I noticed many things wrong, or not operating. With Classic service, you approve the listing, and the Bring a Trailer team then schedules the auction. The auction process starts with sellers submitting their cars through the website. IT IS A PURE CENSORSHIP WHICH IS AGAINST the COMPLETE IDEA PORTRAYED BY THIS AUCTION SITE. I would not utilize this business for that reason. If the auction reserve is met when the listing ends (or there is no reserve), Bring a Trailer provides you and the winning bidder with each others contact information. It is a project car that comes some assembly required but that's why I tried to list it on BRING A TRAILER! Buyers and sellers handle purchasing transactions directly. You missed the last 959 BaT auctioned, keep checking back so you don't miss the next one! But after this, the seller didn't get back to me. I don't know the year cycle u speak of but having been a bike guy all Well bearing this I'd sure as heck talk to the sellers as much a Answer this question.. Buyers pay a 5% fee to Bring a Trailer on top of the sales price, with a minimum of $250 and a maximum of $5,000. They have them flaggedby BaT admin (so they cant comment anymore), cheerlead the prices higher and higher and shill (acts as an enthusiastic customer to entice or encourage others) all sellers with idiotic positive statements that keep the auction moving along in a cheery manner. So now it is back on BaT to remedy this situation. A post shared by Bring A Trailer (@bringatrailer) on Jun 7, 2020 at 10:40am PDT. I submitted a fairly rare classic muscle car to go up for sale on Bring-A-Trailer. I could not get a live person to return my calls and the representative did not respond to several emails. The truck was picked up by a third party car hauler. In comparison, BaT 's fee is 5%, with a $5000 maximum and $250 minimum. Masters of Clinical Mental Health CounselingMental Health Counseling/Counselor. I tried to engage the representative in discussion to understand their rationale. Feb 24, 2023. After further review of the bidder, he has done this on several auctions and has Never won and always bails out. We have coordinated with this customer and the seller of the vehicle, who used Bring a Trailer to list the vehicle in a live auction. As a matter of policy, BBB does not endorse any product, service or business. Be the first one to find this review helpful. Good luck doing that on BAT or C&B. Better Business Bureau:I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. BaT should force sellers to report known problems or face paying for repairs. Bring A Trailer. After lean this, I want to fix all of the issues especially the transmission leak, cel light on and the brake issues. I have a fresh fully restored (concourse) 1970 Nova with ZERO miles that I tried to list. Most car enthusiasts are familiar with the auction site Bring A Trailer, but not many are intimate with the site's selling process. Currently example the Frieghtliner Unimog at $7500 to start the auction I am wondering how many factual comments were removed in order to achieve a higher auction result in hundreds of thousand of auctions!!! Rowlett, TX, USA. You can NEVER get a real person, who gives a crap on the phone. This is worse than eBay bidding system. 2,024. No response from Henry after that. The owner of the vehicle understood all this and was . By Joe Lorio Published: Dec 21, 2021. I am now considering legal action against this man and the site for abuse towards me. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. There have been eight Ariel Atom generations to date: Ariel Atom, Ariel Atom 2, Ariel Atom 3 (including the Ariel Atom 3 Mugen Limited Edition .Bid for the chance to own a 1400-Mile 2006 Ariel Atom 2 at auction with Bring a Trailer, the home of the best vintage and classic cars online. Then an auction specialist writes a comprehensive, honest listing. Unlike eBay, Bring a Trailer doesn't offer Buy it Now pricing. Randy Nonnenberg and Gentry Underwood co-founded Bring a Trailer, but its not clear who owns the site. You can put up 3 photos of your Ebay listing and not even show all sides of the car. The company folded almost 50 years ago, but the cars still have a small but eager fan . And don't forget the fee is 5%, max $5k. Many commenters directed me to talk to the seller privately, but I didnt think that would be transparent enough to others who wanted the same info to make informed bids.I had been deemed a bad actor by the admin and my comments began to get deleted. Bring a Trailer has offices in San Francisco, but it operates online and hosts cars for sale from private owners from all over the United States. Obviously this doesn't guarantee you a "good" car. A week prior to the auction the customer was offered 115k by an investor who intended to resell the vehicle, following the auction the same investor lowered their offer to 105K due to the negative comments made regarding the vehicle. I was informed that a driver was enroute to pickup the vehicle. It aims to be as transparent as possible, asking sellers for documents, maintenance records, photos and videos of the vehicles before listing a vehicle. It has been over that, and they still have me in their system. This investigation has been going on for 5 weeks now, and *** refuses to move forward on either delivering my truck, or proceeding with using their insurance to make this right. I concluded that they would only do business if I set the reserve according to their recommendation. Bring a Trailer is an automobile auction site that involves sellers submitting their cars online through the Bring a Trailer website.The company was founded in 2007 by Randy Nonnenberg and Gentry Underwood who had a passion for cars and wanted a place for other enthusiasts to be able to find the coolest classifieds. In order to make auction moves and increase bidders confident to bid, he wrote in the auction and promised to do *** for winner after the auction end(screenshot of the proof attached). I am a member on the *** web site. Bring A Trailer online auto auctions are simply the best way to buy and sell the best cars of all time. On the submission of the photos, BaT stated that the reserve be set at $18,500 but stated that it would allow for the potential for room to go higher in the auction with competitive bidding. And but there's always the chance the bidding goes higher in the auction.. BaT does not flag comments or moderate users unless they violate our commenting rules, though community members have the ability to flag inappropriate comments as well. #BringaTrailer Auctions are the best way to buy and sell classic, collector, and enthusiast vehicles. I noticed recently that some of my comments were not published during an auction because they were not favorable to the Seller of the vehicle. That interaction is a large part of BaT's success. I am hoping to leave lawyers out of this. *** need to resolve this. Our community management team works diligently to monitor our comment section on a daily basis and to ensure that our standards and rules are being followed. If you want a CLERK who is in his 20s to sell your 1 million dollar Mercedes, with only a list of questions for you to fill out, and NOT be a JURIED sale.then go ahead. 3. She told me the driver did not speak English. Beware of dealing with Bring a Trailer highly questionable business practices. Bring a Trailer provides support during this part of the process if needed. Auctions. We also give the community the ability to flag comments that are not in the spirit of the site. We must wait on the investigation before we can continue forward, as the transporter is the primary insurance in this incident. I signed up and realized it wasn't for me. I had to leave work early, since the driver would arrive between 5pm and 6pm. I look forward to the BaT email every morning, and have bought an NSX . Radio silence. I called BaT Shipping and voiced my displeasure. One, They have a rating by the BBB of a little over 1 out of a possible 5. See reviews below to learn more or submit your own review. He said app on phone. signalpuke. We value your privacy. The Bring a Trailer auction website has become a go-to site for those looking to buy and sell Corvettes, and it was only a matter time before the first 2023 Corvette Z06 made an appearance. It was just simple pointing out defects or making suggestions. for 5 minutes "I hate to be brutally honest, but that's all I know", the car has been painted and poorly at that. I simply reached out to them to delete my account. Our content is intended to be used for general information purposes only. If individual accounts are targeted its discrimination.In another matter *** which is a CAR auction site discourages SELLERS to have PRE PURCHASE INSPECTIONS done and published during the auction.I am very curious why. Change in policy whereby customer can choose their reserve. 1986 chevy m1008 military truck 6.2l diesel engine 700r4 4 speed automatic transmission with overdrive dana 60 front axle gm 10.5" 14bff rear end 4.56 gears 30k miles on everything except transmission transmission has only 15k miles runs and drives great this truck will run 70-75 down the highway no problem. My wife was the high bidder (at $20,900 USD) on this 1971 Volvo P1800 on January 28 but the reserve was not met. Bring a Trailer quietly stepped . That dropped the value in half. The seller said he didn't trust the *** report about the brake. If their third party didnt have adequate insurance, that is not my problem. 3 days after the auction ends (12/31/2022), the seller said he back home. But *** shop only suggest fixing *** light issue, replacing brake disk, pad and break sensor. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. Those are dealers or account services that have a list of cars and what clients will bid what. The next day I received an email stating my vehicle was not accepted, no explanation no valid reason. The vehicle did not meet reserve and did not sell, so at the auctions conclusion I contacted Bring A Trailer on October 23 2022 requesting that my car's auction be deleted since incorrect information was posted that could and did hurt the vehicles future value. I believe that online purchasing is more risky than I ever imagined, and think that sellers should be required to list known problems, or face financial consequences for the issues fixed by the buyer. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Bring A Trailer Media. If you win the auction, Bring a Trailer shares your contact info with the seller and gives you theirs. The other members were not flagged. case number is ********. Curious about BATs views on bidders like this. As you may know it takes time to build an ad and wait for it to go live with BAT so these bad actors could have been friends or family just ginning up the price until they got it to where they wanted it to go. The insurance company told me they notified BaT. Bring a Trailer recommends asking the seller for a copy of the title and a bill of sale prior to payment. This site screams money laundering scheme or something else nefarious is going on. Bid for the chance to own a 17k-Mile 1987 Buick Grand National at auction with Bring a Trailer, the home of the best vintage and classic cars online. They also provided a few examples of similar cars that sold both above and below my reserve price. We do not physically inspect any vehicles on the site. It is standard procedure onBAT not to claim number matching anymore. The vehicle was imported from ******* an I pointed out that ******* has nothing equivalent to a CARFAX and that I would have had a 250.000$ vehicle inspected by *************************** in ********* before Exporting to the US. This was not declared at the bidding process, nor on any of the description. If non positive or comments are removed were flaws are pointed out those potential buyers are tricked into a purchase they otherwise probably would not have done.

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problems with bring a trailer auctions